University Services Associate 1
Enrollment Services Division
Job Duties: Serves as primary receptionist responsible for reception (including both phone and walk-in) and scheduling in the Financial Aid Office. This office is a high traffic office that deals directly with a large number of students and visitors on a daily basis. The office has two main incoming phone lines and receives a high volume of phone calls daily. A director, three counselors, and four administrative personnel currently staff the office. The position functions as part of a team to initiate and support the entire financial aid application process as well as overall daily office operations. The duties of the position are accomplished thru the use of applied knowledge specific to the area of financial aid. Communication skills, computer skills, problem solving and the ability to multitask are necessary for effective overall job performance.
Other specific areas of responsibility include financial aid office inbox emails and mail activities. Has primary responsibility for the coordination and maintenance of administrative functions related to the Job Location Development program (a program linking employers and students seeking employment).
Nearly 300 students were hired and around 300 job orders were posted in 2004-05 under this program with a total exceeding $700,000 in wages paid. And finally, the position has responsibility for the coordination and maintenance of administrative functions related to the Short Term Loan program (provides students with cash loans, usually $200 or less, to help pay for emergencies) funded through the UW -L Foundation.
Click here to view a complete position description.
Job Knowledge, Skills and Abilities: This position requires knowledge of the financial aid program, a thorough knowledge of Microsoft Office, e-mail software, customer service, good communication skills, problem solving and multi-tasking skills.
SPECIAL
NOTESFor UW-La Crosse campus safety information and crime statistics/Annual Security report, please see http://www.uwlax.edu/studentlife/secrpt.html, and for drug and alcohol information see http://uwlax.edu/hr/drugfreewp.html, or call Human Resources at (608) 785-8013 for a paper copy.
Employment will require a criminal background check. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, the University does not discriminate on the basis of arrest or conviction record.
Full Time
(40 hrs/week)
Pay will be based on the rules that apply to compensation upon transfer, reinstatement or voluntary demotion; beginning pay will not be less than the minimum ($12.298). Pay range 02-09. A six-month probationary period will be required.
For more information contact Kathy Ring, by telephone at (608)785-6499, or e-mail to ring.kath@uwlax.edu
To apply, send a cover letter, current resume, copy of your at-risk or lay-off letter, and three recent work references, by Noon on Friday, May 9, 2008 to:
UW-La Crosse Human Resources
Attn: Kathy Ring144 Graff Main Hall
1725 State Street
La Crosse, WI 54601or fax to (608) 785-8525
Completed materials must be received by Noon on Monday, May 13, 2008.
