IS Technical Services
Professional Project
Support Center
Information Technology Services
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This is a project position (with an anticipated end date of June 30, 2009) to provide backup support during the course of the PeopleSoft student information system implementation.
Job Duties: This person will work under the supervision of the ITS Support manager with limited supervision, other IS Technical Service-Senior and Academic Staff members of the ITS Support Center will help establish goals, priorities and review work as needed. This position will provide backup support during the course of the PeopleSoft student information System implementation; which includes desktop support for faculty and staff for hardware, software and operating systems including troubleshooting and problem resolution. The position also writes documentation for end-users, provides technology training on campus supported applications. The position may also help provide computer support to students, faculty, and staff as needed in the ITS Support Center.
Special Notes: For UW-La Crosse Campus safety information and crime statistics/Annual Security Report see http://www.uwlax.edu/StudentLife/secrpt.html, and for drug and alcohol information see http://www.uwlax.edu/hr/drugfreewp.html, or call Human Resources at (608) 785-8013 for a paper copy.
Job Knowledge, Skills and Abilities: Knowledge of Windows and Macintosh hardware and operating systems (eg. Microsoft Office, Corel Suite, OpenOffice, StarOffice, etc.); e-mail clients (eg. Microsoft Outlook, Eudora, Thunderbird, etc.); database systems or applications (eg. Microsoft Access, Microsoft SQL, Oracle, etc.); web-based enterprise applications (eg. PeopleSoft, ASAP, legacy systems, etc.), anti-virus software, FrontPage/SharePoint Designer, spyware removal tools, and other common desktop, database or web-based applications; an understanding of server environments (eg. Windows servers, Exchange, Web, etc.) network configuration (eg. TCPIP, Cat5, VLANs, etc.). and client/server communications and how they relate to the desktop environment; ability to troubleshoot and resolve problems; develop technical documentation and end user materials; understanding, work ethic, and personality to provide end users understandable, friendly and timely support and train and work with students. Follow this link to view a complete Position Description. |
Full time (40 hrs/week)
Pay will be based on the rules that apply to compensation upon transfer, reinstatement or voluntary demotion, beginning pay will not be less than minimum ($16.083). Pay Range 07-04.
If you have questions, please contact Kathy Ring, 608-785-6499, ring.kath@uwlax.edu
How to Apply: Please apply by sending a cover letter, current resume and three recent work references. Materials should be mailed to:
UW-La Crosse Human Resource Services
Attn: Kathy Ring144 Graff Main Hall
1725 State Street
La Crosse, WI 54601
or faxed to (608) 785-8525
Deadline to apply: Requested materials must be received in Human Resource Services by 4:30 p.m., Friday, May 16, 2008
