WILLIAM ROSS WEBPAGE 

PUBLISHED JOURNAL ARTICLES
Note:  Some article titles have hyperlinks to corresponding abstracts.

        Chen, J. V., Kyaw, P. L. N., & Ross, W. H. (in press). The decision to purchase a mobile telephone:

                        Testing a dual mediation model. Journal of Direct, Data, and Digital Marketing Practice.

        Chen, J. V., Ross, W. H., & Huang, S. F. (2008).  Privacy, Trust, and Justice Considerations for

                        Location-Based Mobile Telecommunication Services.  Info, Vol. 10, No. 4, pp. 30 – 45. 

        Chen, J. V., Ross, W. H., & Huang, S. F. (2007).  Responding to Consumer Fairness Concerns about Number

     Portability Policies.  International Journal of Mobile Communications, 5, No. 6, pp. 661 - 676. 

     An earlier version of this paper was presented at the Association for Chinese Management Educators’

     International Conference on Pacific Rim Management, Honolulu, Hawaii, July 27 – 29, 2006.

Boland, M. & Ross, W. H. (2007).  The impact of Self-Monitoring on the negotiation of

      emotionally-laden and non-emotionally-laden issues.  International Journal of Management &

      Enterprise Development, 4, No. 6, pp. 674 - 692.     

            Ross, W. H., & Chen, J. V. (2007, Summer).  Labor Arbitrators Consider HIPAA: 

                   Guidance for Health Care Managers.  Labor Law Journal, 58, (2), 117 – 130.

 

Chen, J. V., & Ross, W. H. (2007).  Individual Differences and Electronic Monitoring at Work.

                  Information, Communication, and Society, 10, (4), 487 - 504. 

        Ross, W. H., Chen, J. V., & Huang, S. F. (2007).  Adapting different media types to trust development in the supply chain. 

                International Journal of Management & Enterprise Development, 4, (No. 4), 373-386. 

                An earlier version of this paper was presented at the Management International Conference, Portoroz’,

                Slovenia, November 23-25, 2006.

        Ross, W. H. (2006).  Should "Night Baseball" Arbitration be used in lieu of Public-Sector Strikes?  Psychological Considerations and

                Suggestions for Research.  Journal of Collective Negotiations in the Public Sector, 31, (1), 45-70. 

 

        Chen, J. V., & Ross, W. H. (2005).  The Decision to Implement Electronic Monitoring  at Work:

 

                 A Literature Review and a Set of Testable Research Propositions.  International Journal of

 

                Organizational Analysis, 13 (3), 244-268.

 

         Ross, W. H. (2005, Summer).  What Every Human Resource Manager Should Know About Web Logs.

                Society for the Advancement of Management (S.A.M.) Advanced Management Journal, 70, (3), 4-14.

        Ross, W. H. (2005, Summer).  Web Logs and Recruiting:  Directions for Future Research. 

                Communications of the ICISA, 7, (1), 1-12.

        Ross, W. H. (2004).  On Behalf of the I.W.W.:  Helen Keller's Role in  the Labor Movement.  Review of

                Disability Studies, 1, 70-79. (Co-authored)

        Ross, W. H. (2002).  The impact of hybrid dispute resolution procedures on constituent fairness judgments.

                Journal of Applied Social Psychology, 32, 1151-1188.  (Co-authored)

        Ross, W. H. (2002). Watching the detectives: Seasonal student employee reactions to electronic monitoring. 

                Personnel Psychology, 55, 329-362. (Co-authored)

        Ross, W. H. (2001). Interactive video negotiator training:  A preliminary evaluation of the McGill Negotiation Simulator. 

                Simulation & Gaming, 32, 451-468.  (Co-authored)

        
        Ross, W. H., & Conlon, D. E. (2000). Hybrid forms of dispute resolution: Theoretical implications of combining

                mediation and arbitration.  Academy of Management Review, 25 416-427.

       Ross, W. H. (2000).  Measuring success in mediation.  Mediation Journal, 1, 1-16.

        Ross, W. H., (1997). University Residence Hall Assistants as Mediators:

                An Exploratory Investigation of  the Role of Interpersonal Factors in Dispute Mediation.

               Journal of Applied Social Psychology, 27, 664-707. (Co-authored)


         Conlon, D. E., & Ross, W. H. (1997). Appearances do count:  The effects of outcomes and explanations on

                disputant fairness judgments and supervisory evaluations.  International Journal of Conflict

                Management, 8, 5-37.


         Ross, W. H. (1996).  Multiple meanings of trust in negotiation theory and research:

                A literature review.  International Journal of Conflict Management, 7, 314-360. (Co-authored)


         Ross, W. H. (1996).  The effects of interpersonal trust and time pressure on managerial mediation

                strategy in a simulated organizational dispute.  Journal of Applied Psychology, 81, 228-248. (Co-authored)


         Conlon, D. E., Carnevale, P. J., & Ross, W. H. (1994).  The influence of third party power and suggestions on

                negotiation:  The surface value of a compromise. Journal of Applied Social Psychology, 24,1084-1113.


         Conlon,  D. E.,  &  Ross,  W.  H.  (1993). The effects of partisan third parties on negotiator behavior and

                outcome perceptions.  Journal of Applied Psychology, 78, 280-290.


         Ross,  W. H.  (1992).   Mediation control techniques: A  test  of  Kolb's 'Orchestrators' and

                'Dealmakers' model. International Journal of Conflict Management, 3,  319-341. (Co-authored)


         Ross, W. H.  (1992).  Attitudes toward South  East  Asian immigrants in a Wisconsin

                community.  International Migration Review, 26 877-898. (Co-authored)


         Conlon, D. E., & Ross,  W. H.  (1992).  The  influence  of  movement toward agreement  and

                third party intervention on negotiator fairness judgments.  The International Journal of

                Conflict Management, 3, 207-221.


         Ross, W. H.  (1990).  An  experimental  test  of  motivational  and content  control  on  dispute  mediation.

                Journal of Applied Behavioral Science, 26, 111-118.


         Ross, W. H., Conlon, D.E., &  Lind,  E.A. (1990).   The mediator  as  leader:   Effects of behavioral style

                and  deadline  certainty  on   negotiator behavior. Group  and Organization Studies, 15, 105-124.


         Ross, W. H.,   &   Chaudhry,   S. S.   (1990).    Personnel/Human Resource Management microcomputer

                packages.  Omega:  The  International Journal of Management Science, 18, 415-423.
 


         Chaudhry, S. S.,  Betton, J.,  Ross, W. H., &  Xu, L. D. (1989). Integrating microcomputer software
                packages into the business curriculum.  Education & Computing, 4, 91-97.


         Chaudhry,  S. S.,  &  Ross,  W. H.  (1989).   Relevance Trees and Mediation.
                Negotiation Journal, 5, 63-73.
 


         Fassino,  F. J.,  &  Ross,  W. H.  (February, 1989).   Human  Resource Forecasting  in  the
                Classroom.  Academic Computing, 4, 26-29.


         Ross, W. H.  (1988).   Situational  Factors  and  Alternative Dispute Resolution.
         Journal of Applied Behavioral Science, 24, 251-262.


         Ross, W. H. (1986).   The  Use  of  Integrative   Personnel  Cases in a Senior-Level
                Human Resource Management Class.  Journal of Management Case Studies, 2, 328-333.


         Kramer,  A.,  Ross,   W.  H.,  and  Donchin,  E.  (1981).    Individual differences  in  human
                information processing:  A chronometric analysis of the role of the graphic and phonological cues
                in a non-lexical decision task (abs.) Psychophysiology, 19, 330-331.


PUBLISHED BOOK CHAPTERS

       Ross, W. H. (2003).  Trust.  In W. E. Craighead and C. B. Nemeroff (Eds.)
         The Concise Corsini Encyclopedia of Psychology and NeuroScience, First Edition.
                New York: Wiley.

       Ross, W. H. (2000).  Trust.  In W. E. Craighead and C. B. Nemeroff (Eds.)
         The Corsini Encyclopedia of Psychology and Behavioral Science, Third Edition, Vol. 4.
                New York: Wiley (pp. 1715-1717).


         Bougon, M. G.,  Baird,  N.,  Komocar,  J. M.,  &  Ross,  W. H.  (1990).
                Identifying  strategic loops:  The self-Q interviews.  In  A. Huff (Ed.)  Mapping
                Strategic Thought, 327-354.  Chichester, West Sussex, England:  Wiley & Sons, Ltd.
 


          Ross, W. H.   (1989).    Beliefs  of   Mediators  and   Arbitrators Regarding  the Effects of
                Motivational and Content Control  Techniques in Disputes.  In M.A. Rahim (Ed.)
                Managing  Conflict:  An Interdisciplinary Approach, 209-219.  NY: Praeger.


PUBLISHED BOOK AND ARTICLE REVIEWS

         Ross, W. H. (1997).  Looking back and looking forward:  Where do we go from here?
                Published peer review of "Cooperative and competitive goal approach to conflict:
                Accomplishments and challenges," by D. Tjosvold. Applied Psychology:  An International
                Review, 46, 44-47. (in press)


         Ross, W. H. (1990).  Review of Social Conflict:  Escalation, Stalemate, and Settlement,
                by D. G. Pruitt and J. Z. Rubin, New York:  Random House, 1986. International Journal
                of Conflict Management, 1, 118-122.
 


PUBLISHED CASES AND CLASS EXERCISES

 

     Proksch, B., Ross, W. H., & Estness, A. (2002).  “Water, water everywhere and not a drop to drink:” 

            The River City – Town of Richland dispute.”  International  Journal of Conflict Management,

            13, 355-380. [refereed journal article describing a negotiation simulation with teaching note].

     Ross, W. H. (2001).  A survey of labor relations topics [term paper topics and accompanying


            references].  In Holley, W. H., & Jennings, K. M.  The Labor Relations Process, Seventh


            Edition, Instructor's Manual. Hinsdale, Il:  Dryden.  Earlier compilations appeared in the

            fifth edition (1994) and third edition (1987).

 


     Hannum, B. S., & Ross, W. H. (1993).  River City Marsh Conflict. International Journal of


            Conflict Management, 4, 355-379 [refereed negotiation simulation and teaching note].

 


     Ross, W. H. (1992).  The Hormel Strike at Austin Minnesota.


             International Journal of Conflict Management, 3, 45-68 [refereed case] (co-authored).

 


    Briggs, P., & Ross, W. H. (1992).  Collective Bargaining at Magic Carpet Airlines:  A


            Union Perspective.  In B. Meadows (Ed.)  1991 Annual Advances in Business Cases.

 


     Ross, W. H. (1989).  Jerry's Performance Appraisal [class exercise].


            In D. Marcic-Hai (Ed.) Organizational Behavior:  Experiences and Cases, Second Edition.  St. Paul: West.

 


     Ross, W. H. (1989).  The AIDS Incident.  [class exercise].


            In D.Marcic-Hai (Ed.) Organizational Behavior:  Experiences and Cases, Second Edition. St. Paul: West.

 


     Ross, W. H. (1989).  Freida Mae Jones [teaching note].


            In D.Marcic-Hai (Ed.) Organizational Behavior:  Experiences and Cases, Second Edition. St. Paul: West.

 


     Ross, W. H. (1989).  Rambush Company [teaching note].


            In D.Marcic-Hai (Ed.) Organizational Behavior:  Experiences and Cases, Second Edition. St. Paul: West.

 


     Ross, W. H. (1989).  The appraisal of administrative assistants at Row Engineering.


            In J. Ivancevich, & W. Glueck,  Foundations of Personnel. Plano, TX: BPI.

 

    Ross, W. H. (1987).  The River City Library Case.  In P. Fisher (Ed.) Annual Advances in Case Research, 1986.

            Vermillion, SD:  South Dakota University (refereed).  The case is also reprinted in Dunham, R., & Pierce, J.


            (1989).  Management. Glenview, IL: Scott, Foresman, and Company, 636-639.

 


    Ross, W. H. (1986).  Applied motivation exercise.  In  D. Hai (Ed.) Organizational Behavior:


            Experiences and Cases, Instructor's Manual.  St. Paul, MN:  West.

 


TECHNICAL REPORTS

    Ross, W. H., Triandis, H. C., Chang, B. H., & Marin, G. (1982).  Work values of Hispanic and Mainstream
            naval recruits.  U.S. Navy Technical Report No. 8, NR170-906. Department of Psychology, University of Illinois
            at Urbana-Champaign.


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